All Oshkosh YMCA Branches, including our Oshkosh Y Tennis Center, are NOW OPEN with some temporary restrictions! The rulings in our state create a very fluid situation which means that things can change quickly and frequently. We appreciate your patience and understanding and are looking forward to moving forward and finding a "new normal" together once again.

WELCOME BACK! 

As we welcome you back, please be assured that the health and safety of our Y members, staff, and community is our top priority. 


We are pleased to share the following dates with you, our valued members: 
 
  • The Y opened on June 1st to serve ALL members age 13 & older and the membership office is available to assist in rejoining the Y. (Age was reduced to 13 as of July 6th)
  • Group Exercise Classes, Open Gym, Locker Rooms, Track, are available with a reservation beginning the week of June 8
  • Lap Swim, Whirlpool, Water Walking and Lazy River are available with a reservation beginning the week of June 15
  • We have added Water Fitness and Family Swim Time by reservation beginning July 6th. 
  • Swim Lessons will begin the week of July 20.
  • Adult KinetiX Classes will begin on July 20.   

Please view our comprehensive plans to re-open the Y in a responsible way and some frequently asked questions below!  Updated 7/6/2020

Y staff will once again be available by telephone to assist you, and will be available Monday through Friday from 9:00 a.m.-5:00 p.m. During our phased reopening, we will have temporary hours of operation that may change if warranted.
 
The support for the Y and our work in the community has been simply amazing. When we have a moment to reflect, we will look back with a sense of pride for the way the Y quickly responded to the critical needs in the community, and a sense of deep gratitude for those members and donors who supported us.

 

 

Click HERE for a full PDF version of our comprehensive reopening plan!
(Please continue to scroll down for FAQ section)


 
 

FREQUENTLY ASKED QUESTIONS:


How can I rejoin when this crisis has passed?
Membership Professionals will be available weekdays from 9 a.m. to 5 p.m. until we enter later phases of reopening. You are able to access your online account to join the Y, register for programs and pay account balances. 

What new cleaning/sanitizing protocols have been implemented?
Safety and cleanliness are very important to the Y. We have invested in new products for use to clean equipment. Staff are being trained on the new protocols and expectations, and we have worked closely with our cleaning service to focus on high traffic/use areas throughout the day.  We will continue with our nightly deep cleaning. We will have additional staff working to assist members in cleaning equipment and high touch areas during our operating hours to ensure safe facilities for all.

When is the Y Open? 
During our first phases of reopening, the Y will be open 5 a.m. to 7 p.m. Monday through Friday, Saturday 7 a.m. to 2 p.m. and CLOSED on Sundays. The Oshkosh Y Tennis Center will be open 8 a.m. to 3 p.m. Monday, Tuesday, Thursday and Friday, and 8 a.m. to 6:30 p.m. on Wednesdays. Make sure to call ahead and schedule your court time or lesson before arriving at the Tennis Center at 920-236-3400.

Tell me more about the NEW YMCA App? 
Due to changes in the App world, the Y needed to comply.  Our new App launched the week of June 20th.  If you have the old App, please delete it is no longer supported.  Search for "Oshkosh Community YMCA" in your App store to locate us. 

What is the best way to make a reservation? 
Our App makes it very easy; however, you can also go to our home page at oshkoshymca.org and click on the reservations button on the left side of the page.  This will take you directly to the page.  Choose from Pool/Water Exercise, Group Exercise or Active Older Adults and click the Icon to be directed.  Follow the screen and prompts.  There is a lot of information that needs to load so please be patient with your device.  You may reserve your spot up to 24 hours in advance.  There is a tablet at the Y members can use and our front desk can assist our members as well. 

Is there space for my children to use the Y on their own like before?
During the early phases of re-opening the Y, physical distancing guidelines and DCF requirements for the Y School Age Summer Care programs, leave no current options to provide such space. We hope that in future phases of re-opening the restrictions will gradually allow us to share spaces with our programs like we could before Covid19. There is a real need for school age childcare as our community goes back to work. We realize this impacts the enjoyment of the Y and it is our hope this is a temporary challenge. Here is a link to how youth can access our health and wellness offerings.  
 
When will the Y go back to their regular hours and services?
The answer to this question is truly unknown. We hope we can return to our regular summer hours mid-summer assuming our community continues to see a low spread of the virus.  Increasing hours, staff and services will be added as use of the Y increases and resources allow.   


Do I have to pay a joining fee?
Anyone who cancelled their Y membership due to Covid19 will be exempt from paying a joining fee through Labor Day 2020. 

When do locker rooms open?
Great news! Locker Rooms opened June 8th. Towel service has been discontinued.  Please make sure to bring your own shower/bath towels. The Women's and Men's Locker rooms will also have a cleaning schedule. When the Women's and Men's Locker Rooms are being cleaned, the Family Locker Room will be available. Youth under the age of 18 are required to use the Family Locker Room. PLEASE NOTE: The Family Locker Room common area is under surveillance and you should change ONLY in the private changing rooms. 


Why is there no towel service? 
The Y has had to pivot our resources to procure additional and costly disinfectants, sanitizers and supplies to keep our members and staff safe. The handling of dirty towels and laundry is also of high concern given the significant contagiousness of Covid19. The Y has suspended towel service, laundry service and coffee service indefinitely. We appreciate your understanding as we continue to navigate re-opening.