WELCOME TO THE OSHKOSH Y!
 

We are excited to have reopened our facilities! Please be assured that your safety is our number one priority. Things will be different in this new climate, so while we know it is a lot of information, we hope you will read everything on this page so you will know what to expect when using our facilities.

We are following guidelines from health experts and local officials to ensure that our facilities meet the highest standards for hygiene and safety, and we have modified our policies and services to facilitate safe physical and social distancing practices.  This includes following of Governor Evers’ mask mandate now through Nov. 21, 2020. Please show your consideration of others and do your part by wearing a mask. The Y serves our entire community, and we want everyone to feel safe while using the Y.  Masks are REQUIRED when inside the Y at all times to protect you, our staff and all members. 



FALL HOURS: (Beginning on September 14, 2020)

Downtown YMCA:
M-F: 5 a.m.-8 p.m.
SAT: 7 a.m.-2 p.m.
SUN: Closed

20TH Ave YMCA:
M-F: 5 a.m.-9 p.m.
SAT/SUN: 7 a.m.-3 p.m.

Tennis Center:
Open daily at 8 a.m. Closing time may vary. Please call ahead or view our Mobile App daily for closing time.




IMPORTANT ACCESS GUIDELINES | YOUTH POLICIES (Starting 9/1/2020) These policies are subject to change at any time.

• Access for many services and activities are by reservation only in order to ensure the safety and health of all our members and staff.
 
• All minors ages 5+ are required to wear a face covering at all times when inside the Y unless they are swimming. Parents must contact the membership office to provide medical documentation for an exception to this policy.

High School students may use the Y without a parent/guardian present during Y operating hours. Students should be prepared to present their High School photo ID for verification along with the Y membership ID upon arrival.

Youth ages 10+ are permitted to use the Y without a parent/guardian during the following designated times: Monday-Friday from 3:00 p.m. to close, and Saturdays and Sundays during regular Y hours. Outside of these designated times, youth must be supervised by a parent and actively involved in an activity.


Children under 10 are allowed in the building and are supervised by a parent and actively involved in an activity. Children under 10 may enroll in an After-School Program at their school for childcare after school dismissal.
 
• The sale and redemption of guest passes is not available until further notice.

 

LOCKER ROOMS

• Use of lockers and showers are now open for members.
• Towel service will not be available. Members will need to bring their own towels for now. 
• Members will be asked to limit their time in the locker room to avoid crowding and keep your mask on except while showering.
• While we will be cleaning the locker room frequently, we cannot guarantee individual rooms and shower areas will be sanitized between uses and recommend using them at your own risk.



GROUP EXERCISE CLASSES

• Group Exercise classes have resumed. Reservations are required for all classes.
• Masks should be worn when setting up, taking down and cleaning your equipment. 
• Masks should be worn when you are unable to social distance within the class.  Keep your mask readily available at all times.

• Please practice social distancing when attending a class to ensure the safety of all. Markers have been placed on the floor to assist you.
• KinetiX and KinetiX Kids is back. Same registration process with reduce class sizes and physical distancing
• Virtual Live Classes will continue to be available.
• View Class Schedule HERE.



WELLNESS CENTER

• The Wellness Center has been rearranged to promote physical distancing.
• Members should be respectful of physical distancing in areas where equipment cannot be moved. 
• Members are asked to clean each piece of equipment before and after use.
• Members High School age and older are permitted to use the Wellness Center.
• New Member orientations and Personal Training have resumed.
• Reservations are not required.
Face coverings are required during exercise per Governor Evers’ order.
• Note: Staff giving orientations will wear a mask and will maintain 6-foot distancing during the orientation. Appointments can be scheduled by calling the Y or in-person at the Wellness Desk. If you are unsure of which orientation is appropriate for you, please do not hesitate to ask.



AQUATIC CENTERS/POOLS
**Beginning Sept 8th, no longer need reservations for family swim or use of the lazy river**

• Our pools and water exercise classes are available during limited hours. Reservations are required.
• Lap Swimming, Whirlpool, and Water Exercise classes are available by reservations only.
• Beginning September 8, Family Swim (including the slide at 20th Ave), Water Walking and our Lazy River will be available without a reservation. They will be available and open to all members to use at their discretion. Please reference the pool schedule for days and times.
• Please bring your own towels.
• Each reservation time slot is for one person, not one household (except Family Swim).
• Lap Lane slots are 30 minutes each.
• Whirlpool slots are 20 minutes each, one per person per day.
• Age access guidelines will be followed.
• Click HERE to see the Pool Schedule.



GYMS

• Basketball Gyms may be used for basketball ONLY with limited hours. Please check our  Mobile App for availability. Limit of two people or one family per hoop. No pick-up games will be allowed, and you must bring your own ball.   As a reminder, face coverings are required while inside the Y.
• Pickleball is offered at the 20th Ave. Please bring your own paddle and check schedule for exact days and times. Pickle Ball is also available at the Tennis Center and would require advanced court reservations. Call 920-236-3400 to reserve a court!

• Masks are required while in the gym


 

SOCCER ARENA

• Soccer Arena will open on September 1, 2020 with limited availability. Members should check our Mobile App for available open times and programming opportunities. As a reminder, face coverings are required while inside the Y.



ICE ARENA

• Ice Arena will open on October 5, 2020 with limited availability. Members should check the website and Mobile App for available open times and programming opportunities. As a reminder, face coverings are required while inside the Y.

 





FREQUENTLY ASKED QUESTIONS (Updated 10/09/20):

Emergency Order #3?  Oct. 8 - Nov. 6, the Y will be operating at 25% capacity per the emergency order #3.  Due to the size of our rooms and current use by members, the impact to our members will be minimal.  Adjustments to group exercise class sizes is necessaryHere is a link to view the temporary capacity limits. 

Can I place my Y membership on HOLD?
Through the remainder of 2020, current members may place their memberships on hold with no service fees. Please contact the membership office for more information. You will choose the activation date that works best for you.

Can I join the Y?
Membership Professionals will be available weekdays at the Front Desk from 9 a.m. to 6 p.m.  You are able to access your online account to join the Y, register for programs and pay account balances. We are waiving the joining fee to offer relief to our community.  We are stronger together. 

Are face coverings required at the Y?   YES.  Help the Y stay OPEN!  Governor Evers' order requires face coverings to be worn when inside, when outside when social distancing cannot be maintained and yes, during exercise.  You do not need to wear a mask while swimming.  If you remove your mask temporarily, please have your mask immediately available and wear it as much as possible.  The best way to prevent the spread of Covid-19 is to wear a mask, stay at least 6 feet apart from people you do not live with and wash your hands often with soap and water for at least 20 seconds, especially before eating and after going to the bathroom, blowing your nose, coughing or sneezing. 


What new cleaning/sanitizing protocols have been implemented?
Safety and cleanliness are very important to the Y. We have invested in new products for use to clean equipment. Staff are being trained on the new protocols and expectations, and we have worked closely with our cleaning service to focus on high traffic/use areas throughout the day. We will continue with our nightly deep cleaning. We will have additional staff working to assist members in cleaning equipment and high touch areas during our operating hours to ensure safe facilities for all.


Tell me more about the NEW Oshkosh Y Mobile App?
Due to changes in the App world, the Y needed to comply. Our new Mobile App launched the week of June 20th. If you have the old App, please delete it as it is no longer supported. Search for "Oshkosh Community YMCA" in your App store to locate us. Here you can view all the classes on the schedule that require reservations. You can see how many spots are open and sign up directly from the App.

What is the best way to make a reservation?
Our Mobile App makes it very easy; however, you can also go to our home page at oshkoshymca.org and click on the reservations button on the left side of the page. This will take you directly to the page. Choose from Pool/Water Exercise, Group Exercise or Active Older Adults and click the Icon to be directed. Follow the screen and prompts. There is a lot of information that needs to load so please be patient with your device. You may reserve your spot up to 24 hours in advance. There is a tablet at the Y members can use and our front desk can assist our members as well.  Is you are having any difficulites, you may call the Y to reserve your spot.  DTC 236-3380, 20th Ave 230-8439, Tennis Center 236-3400.

When will the Y go back to their regular hours and services?
The answer to this question is truly unknown. We hope we can return to our regular summer hours mid-summer assuming our community continues to see a low spread of the virus. Increasing hours, staff and services will be added as use of the Y increases and resources allow. Thank you for your continued loyalty during this most trying time for us all.

When do locker rooms open?
Beginning in September, all locker rooms will be open. Please remember to bring your own towels. Youth should once again use the boys or girls locker rooms. The family locker room will resume normal guidelines.

Why is there no towel service?
The Y has had to pivot our resources to procure additional and costly disinfectants, sanitizers and supplies to keep our members and staff safe. The handling of dirty towels and laundry is also of high concern given the significant contagiousness of Covid19. The Y has suspended towel service, and coffee service indefinitely. We appreciate your understanding as we continue to navigate re-opening.