We are excited to have reopened our facilities!

 
Your safety is our number one priority, so things will look different when you return. At this time, many services are by reservation only, we have just announced more changes that will go into effect as of Monday, July 6th.  More Information Here
 
Can I join the Y? 
Membership Professionals will be available weekdays at the Front Desk from 9 a.m. to 5 p.m. until we enter later phases of reopening. You are able to access your online account to join the Y, register for programs and pay account balances. We are waiving the joining fee NOW through Labor Day.

What new cleaning/sanitizing protocols have been implemented?
Safety and cleanliness are very important to the Y. We have invested in new products for use to clean equipment. Staff are being trained on the new protocols and expectations, and we have worked closely with our cleaning service to focus on high traffic/use areas throughout the day.  We will continue with our nightly deep cleaning. We will have additional staff working to assist members in cleaning equipment and high touch areas during our operating hours to ensure safe facilities for all.

When is the Y Open? 
During our first phases of reopening, the Y will be open 5 a.m. to 7 p.m. Monday through Friday, Saturday 7 a.m. to 2 p.m. and CLOSED on Sundays. The Oshkosh Y Tennis Center will be open 8 a.m. to 3 p.m. Monday, Tuesday, Thursday and Friday, and 8 a.m. to 6:30 p.m. on Wednesdays. Make sure to call ahead and schedule your court time or lesson before arriving at the Tennis Center at 920-236-3400.

Tell me more about the NEW YMCA App? 
Due to changes in the App world, the Y needed to comply.  Our new App launched the week of June 20th.  If you have the old App, please delete it as it is no longer supported.  Search for "Oshkosh Community YMCA" in your App store to locate us.  Here you can view all the classes on the schedule that require reservations.  You can see how many spots are open and sign up directly from the App.

What is the best way to make a reservation? 
Our App makes it very easy; however, you can also go to our home page at oshkoshymca.org   and click on the reservations button on the left side of the page.  This will take you directly to the page.  Choose from Pool/Water Exercise, Group Exercise or Active Older Adults and click the Icon to be directed.  Follow the screen and prompts.  There is a lot of information that needs to load so please be patient with your device.  You may reserve your spot up to 24 hours in advance.  There is a tablet at the Y members can use and our front desk can assist our members as well. 

Is there space for my children to use the Y on their own like before?
During the early phases of re-opening the Y, physical distancing guidelines and DCF requirements for the Y School Age Summer Care programs, leave no current options to provide such space. We hope that in future phases of re-opening the restrictions will gradually allow us to share spaces with our programs like we could before Covid19. There is a real need for school age childcare as our community goes back to work. We realize this impacts the enjoyment of the Y and it is our hope this is a temporary challenge. Here is a link to how youth can access our health and wellness offerings.  
 
When will the Y go back to their regular hours and services?
The answer to this question is truly unknown. We hope we can return to our regular summer hours mid-summer assuming our community continues to see a low spread of the virus.  Increasing hours, staff and services will be added as use of the Y increases and resources allow.   

Do I have to pay a joining fee?
Anyone who cancelled their Y membership due to Covid19 will be exempt from paying a joining fee through Labor Day 2020. 

When do locker rooms open?
Great news! Locker Rooms opened June 8th. Towel service has been discontinued.  Please make sure to bring your own shower/bath towels. The Women's and Men's Locker rooms will also have a cleaning schedule. When the Women's and Men's Locker Rooms are being cleaned, the Family Locker Room will be available. Youth under the age of 18 are required to use the Family Locker Room. PLEASE NOTE: The Family Locker Room common area is under surveillance and you should change ONLY in the private changing rooms. 

Why is there no towel service? 
The Y has had to pivot our resources to procure additional and costly disinfectants, sanitizers and supplies to keep our members and staff safe. The handling of dirty towels and laundry is also of high concern given the significant contagiousness of Covid19. The Y has suspended towel service, laundry service and coffee service indefinitely. We appreciate your understanding as we continue to navigate re-opening.
Oshkosh Community YMCA
Email:info@oshkoshymca.org
Phone:920-230-8439